Policies & Support

Information about our customer service, terms, privacy, refunds, and cancellations.

Customer Service Contact

Hours

Mon-Fri, 9:00-18:00 JST

Response Time

Within 2 business days

Policy Documents

Important Notices

No Physical Goods

SalaryUp is a digital service delivered online. We do not sell or ship physical products.

Disclaimer

SalaryUp is an educational practice tool. We do not provide legal, tax, or financial advice. Results are not guaranteed and vary based on individual circumstances.

Last updated: January 2026